Our Services
Backend & Operations
Backend & Operations is the backbone of your eCommerce business. It involves the management of various aspects that ensure smooth functioning of your online store.
Streamlining Your eCommerce Operations
Our team at OV Media focuses on optimizing your eCommerce operations to ensure seamless transactions, efficient customer support, and effective cash flow management.
Our Comprehensive Backend & Operations Services
Design & Theme
Design & Theme – We create visually appealing and user-friendly designs that reflect your brand’s identity and enhance the shopping experience.
Services Included
- Website Design
- Theme Customization
- Custom Theme
- UX/UI Design
- Graphic Design
CRM
CRM – Our Customer Relationship Management solutions help you manage your customer interactions effectively.
Services Included
- Customer Data Management
- Customer Interaction Tracking
- Marketing Automation
Payment Processing
Payment Processing – We ensure secure and seamless payment transactions for your online store.
Services Included
- Payment Gateway Setup
- Transaction Management
- Payment Disputes Handling
Cashflow Optimization
Cashflow Optimization – We implement strategies to manage your cash flow effectively and ensure financial stability.
Services Included
- Income and Expenses Management
- Costs Optimization
- Profitability Improvement
Setup & Migration
Setup & Migration – We assist in setting up your eCommerce platform and migrating your data without any hassle.
Services Included
- New System Setup
- Data Migration
- Software Transition
Customer Support
Customer Support – We provide excellent customer service solutions to resolve queries and build customer loyalty.
Services Included
- Customer Inquiries Handling
- Technical Support
- Customer Complaints Management
Ecommerce Accountancy
Ecommerce Accountancy – We manage your eCommerce finances to ensure accurate bookkeeping and tax compliance.
Services Included
- Sales Records Management
- Tax Calculations
- Financial Reports Preparation